哀悼和记住我的时间与Kaizen Mentor和老师，Norman Bodek
诺曼·德克（Norman Bodek）作为“精益的教父”，在工业周和美国制造业的名人堂，发表于250多家管理书籍，在波特兰州立大学授课，并在犹他州大学创造了Shingo奖。他最近写了“领导者的社会责任指南”，本周发表了本周CEO Coaching由Kazuyoshi Hisano。
Norman was kind and sharing all his life and until his last breath. He was working on a manual for leaders for transforming their organisations using the principles of social responsibility. He was excited about giving a mini-workshop next week for business leaders on this topic.”
W. Edwards Deming着名，直到他在90岁和Norman的传递，随后坐在他的脚步上。关于诺曼的一个故事说，他谈到了他周围的德宁博士写了一本诺曼会发表的书。博士博士据称嘲笑写一本书的想法，然后后来这样做:-)
Norman had a gift for working with (and publishing the books) of Lean legends like Taiichi Ohno and Shigeo Shingo. He later introduced another Japanese consultant Takashi Harada to many people around the world.
我与诺曼有类似的谈话。他被震惊了这number of people who are killed by medical errors around the world他想与高管合作，弄清楚如何为医疗保健专业人员创造更好的条件以及对患者的更好的结果。他肯定地对这个问题深入关心。
我想表达我最深切的哀悼诺曼的s wife, family, friends, and colleagues around the world. It's a loss that I will mourn…
Some of My Experiences With Norman
I was racking my brain earlier trying to remember how I met or got introduced to Norm. Digging through email history, I think he reached out to me in 2005 because I had mentioned one of his books on my blog in the very early day of it that year. He offered to send me a copy, which was very nice of him.
常态后来有一个好主意 - 他建议我们记录“音频面试”，并引发了我的想法的翻译......开始我的瘦播客in mid-2006.
所以，他是my first guestand he was a frequent guest over the years.
Although我们的最后播客是在2013年那about “The Harada Method,” I talked to Norm often, the last time being a few months ago.
Maybe somebody, some young podcaster will interview me about memories of Norman.
After that, he convinced my boss to send me to get two days of master class training with him. I was in his home, in his living room or his office, for two days, soaking in what I could and getting his coaching on my attempts to teach back what he had taught me. I have a lot of video from those two days that he allowed me to shoot, which I haven't revisited in a long time.
Norman later graciously agreed to write the introduction to the book医疗保健Kaizen.那which I co-authored with Joe Swartz. Joe and Norm both had opportunities to work together, as Norm had been invited to come speak at Franciscan St. Francis Health about Kaizen. Norm was very instrumental in their Kaizen process and culture getting up and running, as we talk about in the book.
Norman's Intro to Our Book
Here is the intro, as it stood when we originally submitted it to the publisher, before any editing (with这重点朝着我添加的结束）。
“In healthcare, enormous investments are made in things like buildings, technology, and药物开发，但花费少量挖掘每个单一医疗保健提供者和专业的创造力。是的，新的机器或新药可能会奇迹，但是这本书的共同作者喜欢马克和乔，正在展示通过在医疗保健社区中征求国家来识别和解决问题，有更多的机会。新利18网址例如，Pensacola的浸礼会医院在佛罗里达州的州最低的最低评价，直到他们开始向他们的员工提供小的改善理念。他们成为国家的第一名，并于2003年收到，令人垂涎的Malcolm Baldrige国家质量奖。
The person doing the job in healthcare, as in any industry, has great knowledge about their work, but they are rarely asked to look around their work area to identify small problems and to implement solutions to those problems. As you go through this book, you will see numerous examples of improvements made by many different people. Each Kaizen might only save a few dollars, but collectively they add up to millions of dollars in savings for an organization, and billions for a state or country. As you will see from this wonderful book, the process is quick to implement and easy to get people involved in. But, even more important than the dollars saved are the improvements in communication and coordination that result when everyone is involved in the Kaizen process, leading to fewer errors, improved patient safety, higher quality, and lives saved.
To get started with Kaizen, you should do the following. First, read this book. Secondly, ask your employees to read the book. Thirdly, ask your employees to begin a Kaizen system. It is just that simple. You just ask and you will get what you ask for. Just do it and learn from the process. Of course, you might make some mistakes and, since the ideas are normally very small, the mistakes will be very small and you will all learn from those mistakes.
President, PCS Press.
Videos of Norman
In later years, when we did the podcasts, we also recorded video through Zoom. Norm was a VERY enthusiastic adopter of Zoom. He was a huge evangelist for them and he was so excited that he could do training for people through Zoom. As much as he loved traveling and his trips to Japan, he seemed appreciative of new technologies, which I appreciated.
这些视频实际新利luck备用网址上是通过Skype Video ... 11年前左右的录制。
And here is a video I haven't seen yet… a 100-minute interview done by a Lean Portland group, near his then home in Vancouver, WA:
Here are some posts where people are talking about Norman:
Here is ablog post凯文迈耶：
Here is ablog post由GBMP的Bruce Hamilton：
Here is a post by Chet Marchwinski, who worked with Norman at Productivity Press:
Rest in peace, Norm. You were a valued teacher and mentor and a truly unique person…Please发表评论并加入讨论。Subscribe to get notifiedabout posts via email daily or weekly.