新利18网址马克和李谈论错误和错误

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My latest episode of “My Favorite Mistake” is one with a heavy Lean focus, so I'm sharing it here with you today.

My guest is李霍顿,一个顾问他在英国做了大量的精益工作。他也是一个播客名为“商业问题解决”“我是他的今天的嘉宾也在他的播客上. 这是一个巧合,两集是在同一天内发布的…这是一个错误,不这样计划!

这是李在采访我:


这是李的插曲我最喜欢的错误是:

在工作场所强迫他人改变:李霍顿

完整的笔录,见插曲页.

在某种程度上,他“最喜欢的错误”是什么?

“我非常喜欢这个问题,因为它是me really reflect on how many mistakes I have made. And I think it's fair to say I've made a lot of mistakes. So to pick my favorite one has been a challenge. I think back to like 16 years ago, when I fell into improvement, my manager said to me that I'd be ideal for it, or I didn't choose improvements, improvement chose me. And I went to the pub. It was a Wednesday. And I went to the pub that night. And after, after I've got the acknowledgement letter to say, I'm now going to be a lean coach in a, in a government organization.

我告诉我的朋友这就是我要成为的样子,我最好的朋友看着我。他说,“哦,其中一个。”那就跟我说吧“其中一个,”他说,“其中一个来到人们工作的地方,告诉他如何把工作做得更好。如果你来到我工作的地方,告诉我如何把工作做得更好,我会叫你走开”或类似的话。所以我从来没听过。我只是,我一笑置之。然后我想我喜欢三,四个星期后,当我学习精益和改进的时候,我参加了一个视觉管理培训,是关于绩效板,白板。

And I left that training and I was all engaged. I knew the team I was going to be working with because I was supporting some of the more established team members. I knew the team I was working with. And I went over to the white board on a different team and I wheeled it over to a team that was working with and I was there. She's going to change your life. This is going to be amazing. I can't believe that we've not seen this before.

我开始和他们讨论这件事。你会,你会在这里有你的表演。你的人的东西或质量或解决问题。一定会,一定会很棒的。然后我看到的是茫然的脸,一些愤怒的脸。然后我回想起我最好的朋友对我说的话,我认为你是个傻瓜,你做的正是。

你,你和他想的一模一样,人们对变化的看法。所以我最喜欢的错误是,我认为,经过一点点的训练,我知道什么是更好的人在一个团队中提高。这是我最喜欢的错误,因为我真的相信在过去的15年里,我一直在努力忘记我一直在忘记的错误,因为这不是它需要做的方式,它是作为一个不同的方式。一切都取决于知识。”

我希望你能听或看整集.

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新利18网址马克·格拉新利18网址班是国际公认的顾问,author,一个nd专业演讲者曾在医疗保健、制造业和初创企业工作。他的新书是衡量成功的标准:反应更少,领导更好,改进更多. 他是新戈奖获奖书籍的作者精益医院and健康改善,以及医疗保健改善执行指南. 他还出版了选集Practicing Lean这有利于Louise H. Batz Patient Safety Foundation,其中马克是董事新利18网址会成员。马克也是一个高级顾问给科技公司KaiNexus.

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