MIT’s Dr. Jonathan Byrnes on the Pandemic’s Supply Chain Shocks


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My guest for Episode #412 of theLean Blog Interviews podcastis乔博士nathan Byrnes, the co-author of the new bookChoose Your Customer: How to Compete Against the Digital Giants and Thrive. He is is aSenior Lecturer at MIT, where he has taught about supply chain management and other topics at the graduate level and in executive programs for over 30 years.

He is Chairman and Founder ofProfit Isle, an innovative profit analytics and profit acceleration SaaS software company — AND is President ofJonathan Byrnes & Co., a focused consulting company that he founded in 1976. Dr. Byrnes earned a DBA from Harvard University in 1980, and an MBA from Columbia University in 1974.

Topics, questions, and links related to today's episode include:

You can also hear him in a “bonus” episode of the “My Favorite Mistake” podcast:

The podcast is sponsored byStiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries.Learn more.

This podcast is part ofthe #LeanCommunicators network.

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Mark Grabanis an internationally-recognizedconsultant,author, andprofessional speakerwho has worked in healthcare, manufacturing, and startups. His latest book isMeasures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning booksLean HospitalsandHealthcare Kaizen, as well asThe Executive Guide to Healthcare Kaizen. He also published the anthologyPracticing Leanthat benefits theLouise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also aSenior Advisorto the technology companyKaiNexus.

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